Terms & Conditions
1. Eligibility
- Minimum age to rent a car is 21 years.
- Indian residents must provide a valid Indian driver’s license.
- International customers must provide a valid passport and International Driving Permit (IDP).
- A credit or debit card is required for booking and security deposit.
2. Booking & Payment
- All bookings must be made in advance via our website.
- Full payment is required to confirm the reservation.
- Accepted payment methods:
- India: UPI, credit/debit cards, and net banking.
- International: Credit/debit cards and secure payment gateways.
- Booking confirmation is sent via email or WhatsApp.
3. Travel Ticket Requirement (For Foreign Renters)
- All international renters must provide a confirmed plane ticket (to/from India) as proof of travel.
- The name must match the passport and rental booking.
- Accepted formats: PDF, screenshot, or image.
- Must be submitted before pick-up.
4. Vehicle Use
- Only the registered renter and listed co-drivers may operate the vehicle.
- The vehicle may only be used within Indian territory.
- Strictly prohibited:
- Smoking inside the vehicle
- Off-road driving
- Driving under the influence
- Illegal activities
- Sub-renting or commercial use
5. Fuel Policy
- Vehicles are provided with a full tank.
- Must be returned with a full tank.
- Shortage will incur fuel cost + service fee.
6. Security Deposit
- A refundable deposit is required.
- Deposit is returned within 5–7 business days after inspection.
- Deductions may apply for:
- Damage
- Delays
- Excess dirt or violations
7. Pick-Up & Return
- Pick-up/drop-off must be done at scheduled time and location.
- Late returns are charged hourly or daily, based on delay.
- Request extensions at least 2 hours before return time.
8. Cancellations & Refunds
- Free cancellation: Up to 48 hours before pick-up.
- 50% refund: For cancellations 24–48 hours before pick-up.
- No refund: For cancellations under 24 hours or no-shows.
9. Damages & Insurance
- Basic insurance is included.
- Renters are responsible for:
- Any damages beyond insurance coverage
- Traffic fines, tolls, or parking tickets
- Optional full coverage insurance available at booking.
10. Cleaning Policy
- Car must be returned in a reasonably clean condition.
- Cleaning fees apply for:
- Mud, stains, trash
- Pet hair
- Smoking odor
11. Data Privacy
- Personal data is used only for booking and customer service.
- Data is stored securely and not shared with third parties.
12. Right to Refuse Service
Ovrseez Drive reserves the right to:
- Refuse or cancel bookings for:
- Invalid or incomplete documents
- Suspicious behavior
- Misuse or abuse of vehicle
- Take legal action for any breach of agreement or misuse.
